Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to ViralFeed.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform.

2. Information We Collect

2.1 Personal Information

  • Email address and account credentials
  • Name and profile information
  • Payment and billing information
  • Social media account connections (TikTok, Instagram, YouTube, LinkedIn)

2.2 Content and Usage Data

  • Videos, images, and other content you upload
  • Campaign settings and preferences
  • Usage patterns and feature interactions
  • Device information and IP addresses

2.3 Automatically Collected Information

  • Cookies and similar tracking technologies
  • Log files and analytics data
  • Performance and error reporting data

3. How We Use Your Information

  • Provide and maintain our video creation services
  • Process payments and manage your account
  • Generate AI-powered content and recommendations
  • Publish content to your connected social media accounts
  • Improve our services and develop new features
  • Send important updates and marketing communications
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Services

We may share your information with trusted third-party services that help us operate our platform:

  • Social media platforms (for content publishing)
  • Payment processors (for billing)
  • Cloud storage and computing services
  • Analytics and monitoring tools
  • AI and machine learning service providers

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Secure data centers and infrastructure

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent for data processing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ViralFeed.ai

Email: [email protected]